Skip to main content

How to Manage Cash Flow in Uncertain Times

Managing cash flow during uncertain times is paramount for a business's survival and growth.1 Economic volatility, whether due to global events, local policy changes, or market shifts, can severely impact a company's liquidity, even if it's profitable on paper.2 For businesses in Sri Lanka, which has experienced its share of economic fluctuations, these strategies are particularly relevant.

Here's how to manage cash flow effectively in uncertain times:

1. Master Cash Flow Forecasting (and Scenario Planning)

This is your most critical tool.

  • Detailed & Dynamic Forecasts: Move beyond static annual budgets.3 Create rolling cash flow forecasts (weekly or monthly) that are updated regularly with the latest data and assumptions.4 This provides a near real-time picture of your liquidity.

    • Inflows: Project all anticipated income streams, considering payment terms from customers.

    • Outflows: Detail all recurring expenses (rent, salaries, utilities, loan repayments), anticipated one-off costs, and seasonal fluctuations.

  • Scenario Planning: Prepare multiple cash flow scenarios:5

    • Best Case: Optimistic sales and collections, favorable market conditions.

    • Base Case: Your most likely scenario based on current trends.6

    • Worst Case: Significant drop in sales, delayed payments, unexpected expenses, or supply chain disruptions.7

    • Action: This allows you to identify potential shortfalls early, understand their triggers, and prepare contingency plans for each scenario.

2. Aggressively Manage Receivables (Cash Inflows)8

Speed up the cash coming into your business.

  • Prompt Invoicing: Send invoices immediately upon delivery of goods or services.9 Don't delay.

  • Clear Payment Terms: Ensure your payment terms are clear, concise, and ideally shorter (e.g., Net 15 or Net 30 rather than Net 60 or 90).

  • Active Collections: Don't wait for payments to become overdue. Implement a proactive follow-up process:

    • Automated reminders.10

    • Personal phone calls for overdue invoices.

    • Consider offering small discounts for early payments.11

    • For persistent late payers, consider requiring partial upfront payments or shorter terms for future business.12

  • Electronic Payments: Encourage and facilitate electronic payments (e.g., bank transfers, online payment gateways) which are faster and more reliable than cheques.13

  • Invoice Factoring/Financing: As a last resort or for quick liquidity, consider selling your unpaid invoices to a third-party factoring company at a discount to get immediate cash.14

3. Prudently Manage Payables (Cash Outflows)

Control when and how cash leaves your business.

  • Negotiate Extended Payment Terms: Where possible, negotiate longer payment terms with your suppliers without incurring penalties. This keeps cash in your business for longer.

  • Strategic Payment Scheduling: Align your outgoing payments with your expected cash inflows.15 Avoid making large lump-sum payments immediately if you know a significant receivable is due soon.

  • Prioritize Payments: Pay critical suppliers (who might disrupt your operations if unpaid) on time, but be strategic with others.

  • Avoid Penalties: Be mindful of late payment penalties and early payment discounts. Sometimes, a small early payment discount can be worth it to improve cash flow.16

  • Review and Audit Invoices: Thoroughly review all incoming invoices for errors or unnecessary charges before payment.17

  • Build Strong Supplier Relationships: Transparent communication with suppliers about your cash flow situation can sometimes lead to mutually beneficial solutions like temporary extensions.18

4. Control Expenses and Identify Cost-Cutting Opportunities

Be ruthless in cutting non-essential spending.

  • Expense Audit: Conduct a detailed audit of all operating costs.19 Categorize expenses and identify areas where cuts can be made without impacting core operations or customer value.

    • Non-Essential Spending: This might include unused software subscriptions, excessive travel, extravagant office perks, or outdated technology.

    • Negotiate Contracts: Re-negotiate terms with vendors, landlords, and service providers for better rates or more flexible terms.20

  • Delay Non-Essential Investments: Postpone large capital expenditures, equipment upgrades, or expansion plans unless absolutely critical to immediate revenue generation. Consider leasing rather than buying new equipment.

  • Variable Costs Review: Look for ways to reduce variable costs associated with production or service delivery (e.g., optimizing material usage, improving energy efficiency).

  • Temporary Measures: In very tight situations, consider temporary measures like reducing non-critical staff hours (if agreeable and ethical), freezing hiring, or delaying bonuses, while being transparent with employees.

5. Build and Maintain a Cash Reserve / Emergency Fund

A financial buffer is critical for resilience.

  • Target Reserve: Aim to save enough cash to cover 3 to 6 months of operating expenses. This acts as a safety net during lean periods or unexpected crises.

  • Automate Savings: If possible, set up automated transfers to a separate savings account whenever cash flow is strong.

  • Allocate Surpluses: Use surplus cash from strong sales periods to bolster your reserve, rather than immediately reinvesting or distributing it.

6. Explore and Secure Flexible Financing Options

It's easier to get credit when you don't desperately need it.

  • Lines of Credit: Establish a line of credit with your bank before you face a cash crunch.21 This provides immediate access to funds when needed.

  • Short-Term Loans: Research short-term loan options or government-backed schemes if available.

  • Invoice Factoring/Discounting: As mentioned, these can provide immediate liquidity by selling or borrowing against your outstanding invoices.22

  • Asset-Based Lending: If you have significant assets (inventory, equipment), explore loans secured by these assets.

7. Diversify Revenue Streams

Reduce reliance on a single product, service, or customer.

  • New Products/Services: Explore new offerings that might appeal to a broader market or generate recurring revenue.23

  • New Markets/Customer Segments: Look for opportunities to expand into new geographic areas or target different customer demographics.

  • Subscription Models/Service Add-ons: Consider recurring revenue models where appropriate, providing more predictable cash inflows.24

8. Leverage Technology for Real-time Monitoring

  • Accounting Software: Use modern accounting software (e.g., QuickBooks, Xero) that offers real-time dashboards, automated invoicing, expense tracking, and basic forecasting tools.25

  • Cash Flow Management Software: Dedicated cash flow management tools can provide deeper insights, scenario planning capabilities, and integrations with banking.26

9. Seek Professional Advice

  • Accountants/Financial Advisors: Engage with financial professionals who can provide expert guidance on forecasting, cost optimization, tax planning, and financing options tailored to your specific situation and the local economic climate.

  • Legal Counsel: For contract renegotiations or debt restructuring, legal advice is invaluable.

By proactively implementing these strategies, businesses in Sri Lanka and elsewhere can navigate uncertain economic times, maintain liquidity, and position themselves for stability and eventual growth. The key is vigilance, adaptability, and a relentless focus on the movement of cash.